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Frequently asked questions
Answers to the most common questions about our solutions
How much do your solutions cost?
Our pricing varies by product and the size of your organization. Contact us for a personalized quote tailored to your needs and budget.
Do you offer training to use your tools?
Absolutely. Every new client receives comprehensive training (online or on-site) as well as dedicated technical support to ensure optimal onboarding.
Are your solutions compatible with all sports?
Our solutions are primarily optimized for all team ball sports.
How is our data secured?
All your data is hosted on secure servers in France, with end-to-end encryption. We are GDPR compliant and take the protection of your data very seriously.
Can we combine multiple solutions?
Yes, and it's even recommended! ASTRA, ATLAS and AURORA are designed to work together seamlessly. For example, ASTRA's video analyses can be automatically synced with the ATLAS player app.
What is the setup timeframe?
Setup is very fast: typically 24 to 48 hours after your order is confirmed. Our cloud solutions require no complex installation.
Do you offer technical support?
Yes, our support team is available by email, phone and live chat from Monday to Friday, 9am to 6pm. For professional clubs, we also offer priority support 7 days a week.